Support
Studying is a special phase of life: It opens up new experiences, encounters, creative challenges, and the freedom to shape your own path. It is a time of growth – personally, artistically, and as a human being. But with all these new experiences, uncertainties can arise: moving to a new city or even a new country, feeling lonely, dealing with pressure to perform, struggling with self-doubt, or simply not knowing who to turn to when things get difficult. These feelings are completely normal – and you are not alone.
Whether you’re dealing with mental health challenges, study-related stress, financial worries, discrimination, or questions about your identity – there are support services that offer confidential, free, and non-judgmental assistance. In our brochure “Do you need help?” you’ll find an overview of internal and external support services – at ABU and in Linz – that are there for you when you need them.
What do you need help with?
🎓Study & Teaching
Do you have any questions, problems or issues relating to your studies, courses, exams or the organisation of your studies?
💶 Finances & personal circumstances
Are you experiencing financial difficulties, or do you need help with scholarships, grants or other matters relating to your personal circumstances?
🧠 Mental health issues & personal crises
Are you feeling stressed, overwhelmed or under mental strain, and would you like to talk to someone about it?
🌈 Equality, Inclusion & Diversity
Do you have any questions or would you like to discuss equality, inclusion or other diversity issues?
🛡️ Discrimination, violence & boundary violations
Have you experienced or witnessed discrimination, harassment, violence or any other boundary violation – or are you unsure whether this is what has happened?
🧭 I don’t know where to direct my enquiry
ÖH - Student Union (StuV)
We are your first point of contact for problems, suggestions and questions, and take care of your concerns. At the same time, we actively represent our interests as students in hearings, committees and conferences.
Trusted Contact Persons / Safe Spaces
Trusted contact persons provide low-threshold, confidential support to students. They act as guides to existing contact points, thereby reducing the pressure on these and making sure students find the ideal service for their needs as quickly as possible.
Ombuds Office
The Ombuds Office provides advice and support to students facing challenges related to their studies, teaching, exams, or administrative matters. It acts as a mediator in conflicts between students and university departments.
Psychological Student Counseling
The Anton Bruckner University, in cooperation with the Psychological Student Counselling Service (PSB) of the Johannes Kepler University Linz, offers students at the Bruckner University the opportunity to receive free, confidential and, if desired, anonymous counselling.
The PSB is a service institution of the Federal Ministry of Science and Research for the psychological support of students and prospective students.
The PSB offers the following services:
- Psychological counselling
- Psychotherapy
- Study choice counselling
- Diagnostic support for personal study choice
- Coaching
- Supervision
Employees of the Psychological Student Advisory Service are not only responsible for study-related problems, personal problems that significantly affect studies also fall under the responsibility of the PSB.
Further support services
Internal Services
If you have any questions or concerns regarding the quality of teaching or the regular evaluations, or if you have any ideas for improving the university, you can also contact Quality Management.
External Services
