Ombuds Office for Students

The Bruckner University Ombuds Office was established by order of the Executive Management Board and with the consent of the Student Association as a service facility for all students at the university.

Tasks of the Ombuds Office

• All students can contact the Bruckner University Ombuds Office for information and advice on study, teaching, examination and administrative matters. In the event of problems in the above areas, the Ombuds Office contacts those responsible with the aim of finding unbureaucratic and timely solutions.
• The Bruckner University Ombuds Office performs the subsidiary tasks and functions assigned to it as part of the Bruckner University Quality Assurance process. The tasks of the Quality Assurance Committee are governed by the statutes of the Bruckner University.
• The Ombuds Office cooperates with, among others, the Quality Assurance Committee, the Student Association and Equity Committee of the Bruckner University.

Limitation of competence

• Problems that cannot be solved by the Bruckner University's Ombuds Office are to be forwarded to the Federal Ministry of Science, Research and Economy's (BMWFW) Ombuds Office, if necessary, after consultation with the Bruckner University's Quality Assurance Committee.
• The Bruckner University's Ombuds Office for Students cannot amend existing regulations (laws, ordinances, decrees) or intervene in ongoing official proceedings.
• The Ombuds Office cannot represent students in court.
• The Ombuds Office has no authority to issue instructions or make decisions.

Confidentiality

The Bruckner University Ombuds Office is committed to confidentiality and strict data protection.

Availability

The Bruckner University Ombuds Office can be reached via email (ombudsstelletyrbrucknerunirat).